At Online Addict, we aim to ensure every customer is happy with their purchase.
⏱️ Returns Window
We accept returns within 24 hours of the product being delivered to the customer.
🚫 Non-Returnable Items
Food items are strictly non-returnable and non-refundable.
📦 Conditions for Returns
- ✔ Proof of purchase required
- ✔ Unused & original packaging
- ✔ Same condition as received
💳 Refunds
Approved refunds will be processed back to the original payment method within a reasonable time.
⚠ Damaged or Incorrect Items
Please contact us within 24 hours of delivery.
Contact Online Addict Customer Care
📞 065 930 2248
📧 admin@onlineaddict.co.za
Online Addict reserves the right to refuse returns that do not meet the above conditions.